To Get Help please contact one of the Settlement Agencies below

Settlement Agencies are organizations that support newcomers, including refugee claimants. A Settlement Worker will be able to help you. There are many settlement agencies in your area that will help you.

Image of person seeking asylum in Canada and talking to a professional from across a desk

Settlement Agencies that may be in your region:

 

For a full list of Settlement agencies please click the button below. A few have been listed on this page:

 

 METRO VANCOUVER

 
 

MOSAIC

Types of services:

  • Settlement & integration

  • Labour market

  • Language

  • Accommodation

  • Clinical counselling

Locations:

Vancouver
📍 5575 Boundary Road

Contact Information:

Vancouver
📞 604-254-9626

Surrey
📞 778-591-9334

✉️ info@mosaicbc.org
✉️ refugeeclaimant@mosaicbc.org

🌐 Visit website →

 
 
 

S.U.C.C.E.S.S

Types of Services:

  • Refugee claim process

  • Legal Aid referrals 

  • Job search, labor market information, connecting clients with employers

  • Community building events, networking opportunities

Locations:

Vancouver
📍 28 W Pender Street

Tri-Cities
📍 2058 - 1163 Pinetree Way
📍 200 - 10090 152nd Street

Richmond
📍 200-8171 Alexandra Road


Fort St. John Service Centre
📍 10142 101 Avenue

Contact Information:

Vancouver
📞 236-880-1860

Tri-Cities
📞 604-468-6069

Surrey
📞 236-333-3102

Richmond
📞 236-668-3474

Fort St. John
📞 250-785-5323 (Ext. 22/25)

✉️ info@success.bc.ca

🌐 Visit website →

 
 
 

Pacific Immigrant Resources Society

Types of Services:

  • Settlement & integration

  • Accommodation (specifically for women)

Locations:

Vancouver
📍 1874 Kingsway

Contact Information:

📞 604-298-5888
✉️ info@pirs.bc.ca

🌐 Visit website →

 
 
 

Rainbow Refugee

Types of Services:

  • Settlement & integration

Locations:

Vancouver
📍 620 - 1033 Davie Street


Contact Information:

📞 604-338-2548
✉️ info@rainbowrefugee.ca

🌐 Visit website →

 
 
 

SOS (ISSofBC)

Types of services:

  • Settlement & integration

  • Labour market

  • Language

  • Accommodation

Locations:

Vancouver
📍 2610 Victoria Drive

Surrey
📍 207-7355 Canada Way

Contact Information:

📞 236-521-7473
✉️ sos@issbc.org

🌐 Visit website →

 
 
 

Vancouver Association for Survivors of Torture (VAST)

Types of services:

  • Clinical counselling

Locations:

Vancouver
📍 2610 Victoria Drive

Surrey
📍 Suite 301 - 10334 152 Street

Contact Information:

📞 778-372-6593
✉️ referrals@vastbc.ca

🌐 Visit website →

 
 
 

Impact North Shore

Types of Services:

  • Settlement & integration

  • Labour market

Locations:

North Vancouver/West Vancouver
📍 207 - 123 East 15th Street, North Vancouver

Contact Information:

📞 604-988-2931
✉️ office@impactnorthshore.ca

🌐 Visit website →

 
 
 

Options Community Services

Types of Services:

  • Applying for a work permit and income assistance

  • Navigating the refugee claim process

  • Customized Employment Support for Refugee Claimants

  • Workplace English Conversation Circles

  • Refugee claimants support groups

  • Housing referrals

Locations:

Surrey
📍 13520 - 78th Avenue


Contact Information:

📞 604-596-4321
✉️ info@options.bc.ca

🌐 Visit website →

 
 
 

Progressive Intercultural Community Services

Types of Services:

  • Settlement & integration

  • Labour Market

  • Accommodation

Locations:

Surrey
📍 205 - 12725 80th Avenue

Contact Information:

📞 604-596-7722
✉️ pics@pics.bc.ca

🌐 Visit website →

 
 
 

UMOJA Operation Compassion Society

Types of Services:

  • Settlement & integration

  • Accommodation

Locations:

Surrey
📍 208 - 14888 104 Avenue

Contact Information:

📞 604-581-5574
✉️ info@umojaoperation.ca

🌐 Visit website →

 
 
 

DIVERSEcity Community Resources Society

Types of Services:

  • Settlement & integration

  • Labour market

  • Language

  • Accommodation

  • Clinical Counselling

Locations:

Surrey
📍 13455 76 Avenue

Contact Information:

📞 604-799-0798
✉️ safehaven@dcrs.ca

🌐 Visit website →

 

FRASER VALLEY

 
 

Archway Community Center

Types of Services:

  • Settlement & integration

  • Labour market

  • Language

  • Accommodation

  • Clinical counselling

Locations:

Abbotsford
📍 301-2975 Galdwin Road

Contact Information:

📞 778-344-5415 
✉️ refugeeclaimants@archway.ca 

🌐 Visit website →

 
 
 

Chilliwack Community Services

Types of Services:

  • Information, referrals, and assistance with settlement for refugee claimants

  • Orientation sessions on housing, health care, education, banking

  • Job search

Locations:

Chilliwack
📍9214 Mary Street

Contact Information:

📞 604-792-4267 
✉️ ccsinfo@comserv.bc.ca

🌐 Visit website →

 
 
 

Mission Community Services

Types of Services:

  • Settlement & integration

  • Labour market

Locations:

Mission
📍 33179 2nd Avenue

Contact Information:

📞 604-826-3634
✉️ kims@missionmcss.com

🌐 Visit website →

 

VANCOUVER ISLAND

 
 

Central Vancouver Island Multicultural Society

Types of Services:

  • Information and referrals for newcomers and refugee claimants in Nanaimo

Locations:

Nanaimo/Port Alberni/Parksville
📍 101 - 319 Selby St, Nanaimo

Contact Information:

📞 250-753-6911 Ext. 107
✉️ blei@cvims.org

🌐 Visit website →

 
 
 

Victoria Immigrant and Refugee Center Society

Types of housing:

  • Refugee claim process

  • Legal Aid referrals 

  • Work permit application and renewal

  • Housing search support

  • Job search, labor market information, resume support

  • English learning support

Locations:

Victoria/Saanich/Sidney/Oak Bay/
Sooke/Westshore/Esquimalt/View Royal
📍 1004 North Park Street, Victoria


Contact Information:

📞 250-361-9433
✉️ info@vircs.bc.ca

🌐 Visit website →

 

THOMPSON OKANAGAN

 
 

Kelowna Community Resources

Types of Services:

  • Information and referrals for newcomers and refugee claimants in Kelowna and Okanagan

Locations:

Kelowna
📍 620 Leon Avenue


Contact Information:

📞 250-763-8008 Ext. 4
✉️ immigrantservices@kcr.ca

🌐 Visit website →

 
 
 

Kamloops Immigrant Services

Types of Services:

  • Settlement & Integration 

  • English Testing & Classes 

  • Children & Family Support 

  • Community Connections 

  • Interpretation & Translation 

  • Cultural Diversity & Outreach 

  • Inclusive Workplace Program 

  • Finding Employment (1-on-1 service)

Location:

Kamloops
📍 448 Tranquille Road

Contact Information:

📞 (778) 470-6101
📞 1-866-672-0855 (Toll Free)
✉️ kis@immigrantservices.ca

🌐 Visit website →

 

CARIBOO

 
 

Immigrant and Multicultural Services Society

Types of Services:

  • Language training 

  • Employment services

  • Community connections

  • Women, youth, and child services

  • Need assessment and referrals

Locations:

Prince George/Mackenzie/
McBride/Valemount /Vanderhoof 
📍 1270 2nd. Avenue, Prince George

Contact Information:

📞 250-562-2900
📞 1-877-562-2977 (Toll Free)
✉️ imss.pg@imss.ca

🌐 Visit website →